Shipping & Postage

How are the Shipping costs applied?

Junior Frequent Flyer orders are shipped from Brisbane, Australia. We partner with Australia Post to ship domestically and overseas. 

Shipping costs will be added to your order during the check out process. Please note that we cannot ship to PO Boxes and some remote areas may be subject to additional shipping charges.  We will contact you if your requested shipping address is subject to additional charges.

How do I know when my order will be dispatched?

An email notice will be sent once your order is dispatched, with tracking number enclosed.  Please allow up to two working days for your shipping notice to be issued.

My order is urgent, what can I do?

If you require express international shipping, please contact us to arrange a quote.  You can contact the Junior Frequent Flyer control tower at: info@juniorfrequentflyer.com.

I can’t see a shipment option for my Country?

Junior Frequent Flyer sends to numerous destinations in Europe, North America, Asia and the Pacific.  If your country does not appear at the checkout, please contact us at: info@juniorfrequentflyer.com and will we provide a shipping quote.

AUSTRALIAN CUSTOMERS

All orders shipped within Australia include tracking.  You will receive a shipping notification containing your tracking number upon dispatch.  You can check on your parcel’s whereabouts by entering your tracking number into the Australia Post tracking box.

INTERNATIONAL CUSTOMERS

You will receive a shipping notification containing your tracking number upon dispatch.  Please note that delivery times can be slower due to COVID, holidays and peak times such as Christmas.  For up to date delivery times to your country, please refer to the following link at Australia Post 

Will I be required to pay Duty or Taxes?

Please check your country’s regulations, as the shipping price does not cover any potential customs charges. We do not collect any taxes or duties which may be applied by customs for international deliveries.  You will be responsible for any taxes or duties that are levied on your order. We have no control over any charges that may be imposed by authorities in your country on your order, and cannot predict what those charges may be.